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France’s IER Installs Self-Service Check-in Kiosks at Casablanca Airport

With the new self-service check-in kiosks, Royal Air Maroc passengers departing from Terminal 1 will enjoy “a smooth check-in process.”

02 Feb 2019

Rabat – French airport solutions provider IER deployed 30 self-service check-in kiosks and 12 self-service bag drop units in the newly renovated Terminal 1 of Casablanca’s Mohammed V Airport, IER said in a statement January 29.

On January 22,King Mohammed VI inaugurated the new Terminal 1, which covers an area of 76,000 square meters and increases the airport’s overall capacity to 14 million passengers a year.

“This project is responding to the ongoing growth of passenger traffic and participates actively in the socio-economic boost of the region,” IER’s statement reads.

Morocco’s National Airports Office (ONDA) operates the new terminal. IER worked with Morocco’s national carrier, Royal Air Maroc (RAM) , to introduce the new technology to Mohammed V Airport.

Jean-Luc Rauline, a vice-president at IER, said, “We are convinced that the implementation of IER self-service solutions will increase RAM passenger satisfaction and experience.”

RAM passengers departing from Terminal 1 will enjoy “a smooth check-in process.”

The self-service kiosks include options for passengers to give language preference, select a seat, and print their luggage tag.

The bag drop units will allow passengers to “scan their tag before their baggage is injected in the baggage system,” according to IER’s statement.

Established in 1962, IER provides airport operators and airlines with self-service solutions such as hardware and software, from check-in to boarding.


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